Case Management
A Bit More About ECM
The benefit builds on the current Health Homes Program (HHP) and Whole Person Care (WPC) Pilots, and transitions those services and Members who are in a population of focus to this new statewide managed care benefit to provide a broader platform to build on positive outcomes from those programs.
The Los Angeles Managed Care Programs (MCPS) will support the Members' transition and automatically authorize ECM for the transitioning Members.
The goal of the Enhanced Care Management (ECM) benefit is to provide comprehensive care and achieve better health outcomes for the highest need beneficiaries in Medi-Cal.
We Are Contracted With:
Our Services
WE PROVIDE THE FOLLOWING SERVICES AT NO COST TO PEOPLE WITH CHRONIC CONDITIONS COVERED BY MEDI-CAL:
Outreach and engagement
Comprehensive assessment and care management plan
Enhanced Care Coordination
Health Promotion
Comprehensive transitional care
Member and Family Supports
Coordination of and Referral to community and social support services
WE SERVE THE FOLLOWING POPULATIONS OF FOCUS:
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Hospital high utilizers, high utilizers of specialist referrals
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Serious mental illnesses
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Homeless or risk of homelessness
Here's what our patients have to say:
Chinatown Service Center has been an invaluable resource for me and my wife. The medical care has been first rate, and we have deeply appreciated the personal attention and quick response to questions, appointments and requests for referrals.
In particular, we would like to thank Jack Cheng who during the middle of the pandemic came to our home with a nurse to draw blood for a test, and also special thanks to our Case Manager William Tsui who has been incredibly helpful, patient and kind to help us get everything done. Our doctor, John Wang, M.D., has been absolutely wonderful.
We are grateful for everything the friendly staff at Chinatown Service Center has done for us.
- Lianzeng Dong & Xiuyi Yao
